YMCA Member Policies | YMCA of Honolulu

Attire

Athletic shoes and shirts must be worn during exercise in all workout areas. Proper swimsuits must be worn when using swimming pools.

AWAY Program

The YMCA of Honolulu participates in the nation-wide AWAY program. (Always Welcome at YMCAs).  More than 2,000 YMCAs across the country and around the world will welcome you into their facilities as a YMCA member with your membership card. Some fees may apply at some locations. To locate a YMCA anywhere in the United States, call 1-888-333-9622, or check the YMCA of the USA web site.

Child Supervision

Children under age 13 must be supervised by an adult in all areas of the facility, or they must be enrolled in a supervised program activity. For their safety, children are not permitted in some areas of the fitness facility. Check with the Welcome Center at each branch for details.

Child Watch

Some of the YMCA branches provide free child watch for members during specified hours. Hours and rates for non-members differ at each facility. Contact your YMCA branch for hours and rates.

Family Memberships

Family memberships are the most economical way to join.

• Family memberships include two adults and dependent children (18 years of age or younger) living at the same address. 
• Single family memberships include one adult and dependent children (18 years of age or younger) living at the same address.

Food and Beverages

Food and drink are not permitted in the workout areas or locker rooms, except water. Vending machines and eating areas are available at each branch.

Guest Policy

Guests are welcomed at the YMCA. Guests must be accompanied by a member and have a picture ID. Contact your YMCA branch for specific guest policies.

Lockers

Lockers are available for rent or available for day use by members and guests. Bring your own lock and remove it at the end of each visit. Items left overnight will be removed from the locker room and placed in Lost and Found. The YMCA is not responsible for lost or stolen items. To rent a locker, please sign up at the Welcome Center.

Membership Card

Your membership card is valuable and important. You must present it each time you enter the building for access to the facility and when you register for special programs. Lost cards may be replaced for a nominal fee.

Membership Payment Options

No contract hassles! Payment options include: Monthly Bank or Credit Card Draft or Annual Payment Plan.

Membership (Health & Wellness) Refund/Transfer Policy

Membership fees are generally non-refundable and are not transferable. If membership cancellation occurs within 30 days of joining, the initial payment less a $25 processing fee is refundable. Any cancellation after the initial month of joining is non-refundable. A 30-DAY WRITTEN NOTICE IS REQUIRED TO CANCEL ANY MEMBERSHIP. In the event of cancellation, membership cards must be returned.

Program Refund/Transfer Policy

The YMCA will not refund program fees unless the class is cancelled by the YMCA or the participant is unable to attend due to a medical reason or special circumstance. In addition, no program refund/transfer will be made after a class has started. If a program is transferred or refunded, a $25 processing fee will be assessed.

Smoking Policy

All YMCA facilities are smoke-free environments.