Front Desk Clerk | YMCA of Honolulu | Honolulu, Hawai‘i | www.ymcahonolulu.org

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Front Desk Clerk

Position: Front Desk Clerk
Schedule: Various shifts: must be available nights, weekend nights and holidays
Location: Nu'uanu
Salary Range: $10.10-$12.00/hour
Status: Part Time/Non-Exempt

GENERAL FUNCTION:

  • Position is responsible for customer service and program registrations.  Reports directly to the Membership Director or Associate Membership Director.
  • Meets and Greets New and Current Members
  • Implements and leads projects.
  • Supports the mission of the Association.
  • Answers incoming calls and refers callers to appropriate employee.
  • Provides prompt quality customer service in a friendly, timely and professional manner.
  • Membership sales and document preparation.
  • Develops and maintains positive relationships with members, staff, volunteers, and the community.
  • Exhibits a positive attitude and behavior consistent with the philosophy, values, and mission of the YMCA.
  • Wear required uniform shirt, name tag, is neat, clean and professional in appearance in accordance with required dress code.
  • Exemplifies the values of caring, honesty, respect, and responsibility.

QUALIFICATIONS:

Skills/Knowledge:

  • Customer service oriented.
  • Knowledge of general health and wellness.

Education/Training:

  • Able to be CPR/AED, First Aid trained.
  • TB clearance required.

Experience:

  • Experience in customer service preferred.
  • Must be computer literate.

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